info@rays-international.com Dawar Urwah, Madinah, Saudi Arabia

Terms & Conditions

Last Updated: September 2026

Welcome to Rays International. These Terms & Conditions govern your use of our website and the guidance, information, and support provided through our platform. By accessing or using this website, you agree to comply with these terms.

1. About Our Guidance

Rays International is a business consultancy office in Madinah, Saudi Arabia, providing administrative and business guidance to individuals, employers, companies, and business owners.

Our guidance may include Company Information Guidance, Commercial Registration (CR) Guidance, Visa Guidance, Iqama Guidance, Muqeem Guidance, Qiwa Guidance, Absher Business Guidance, and other related administrative guidance.

2. Use of Our Website

You agree to use this website only for lawful purposes and in a manner that does not:

  • Violate any applicable law or regulation.
  • Infringe the rights of another person or organization.
  • Provide false, misleading, or fraudulent information.
  • Attempt to gain unauthorized access to the website or its systems.
  • Interfere with the security, functionality, or operation of the website.
  • Use the website for any fraudulent, abusive, or unlawful activity.

3. Service Requests

When submitting a service request, you are responsible for providing accurate, complete, and current information.

Rays International may request additional information or documents when they are reasonably required to understand or process a service request.

Providing incomplete, inaccurate, outdated, or misleading information may result in delays, rejection, or inability to process the requested service.

4. Documents and Information

Customers are responsible for ensuring that all documents and information submitted to Rays International are genuine, accurate, valid, and legally obtained.

Rays International does not accept responsibility for problems caused by incorrect, incomplete, expired, fraudulent, or misleading documents or information supplied by a customer.

5. Government and Third-Party Platforms

Some services may involve Saudi government platforms, authorities, systems, or third-party service providers, including platforms such as Qiwa, Muqeem, and Absher Business.

Processing times, requirements, approvals, fees, system availability, and decisions may be determined by the relevant government authority or third-party platform.

Rays International does not control government systems, third-party platforms, or their decisions and therefore cannot guarantee a specific approval, processing time, or outcome where the final decision is made by another authority or platform.

6. Service Fees and Payments

Service fees, government charges, third-party charges, and other applicable costs may vary depending on the type and requirements of the requested service.

Where applicable, the customer will be informed of the relevant service charges before proceeding.

Government fees or third-party charges are separate from Rays International's service charges unless specifically stated otherwise.

7. Processing Times

Processing times may vary depending on the service, document requirements, government procedures, system availability, approvals, and other circumstances outside our control.

Any estimated processing time provided by Rays International is an estimate and should not be considered a guaranteed completion time unless expressly agreed in writing.

8. No Guarantee of Government Approval

Rays International provides administrative support and assistance. We do not guarantee that a government authority, regulatory body, or third-party platform will approve a particular application, request, registration, visa, transfer, or other service.

Final decisions remain with the relevant government authority or authorized platform.

9. Customer Responsibilities

Customers are responsible for:

  • Providing accurate and complete information.
  • Providing valid and required documents.
  • Reviewing information before submitting a request.
  • Providing timely responses when additional information is requested.
  • Paying applicable service and government fees.
  • Complying with applicable Saudi laws and regulations.

10. Website Information

We make reasonable efforts to keep the information on our website useful and up to date. However, service requirements, government procedures, regulations, fees, and platform processes may change.

Information published on this website is provided for general informational purposes and should not be interpreted as legal, immigration, financial, or regulatory advice.

11. Intellectual Property

Unless otherwise stated, the content of this website, including text, graphics, logos, design elements, images, and other materials, is owned by or licensed to Rays International and may be protected by applicable intellectual property laws.

You may not copy, reproduce, modify, distribute, publish, or commercially use website content without prior written permission, except where permitted by applicable law.

12. Third-Party Links

Our website may contain links to third-party websites, platforms, or services for convenience or informational purposes.

Rays International does not control third-party websites and is not responsible for their content, availability, privacy practices, security, or terms and conditions.

13. Website Availability

We aim to keep our website available and functioning properly. However, we do not guarantee that the website will always be available, uninterrupted, error-free, or free from technical problems.

Website availability may be affected by maintenance, hosting issues, internet connectivity, technical failures, security incidents, or circumstances beyond our reasonable control.

14. Limitation of Liability

To the extent permitted by applicable law, Rays International shall not be responsible for losses, delays, or consequences arising from inaccurate information provided by a customer, government decisions, third-party platform failures, changes in regulations, system outages, or circumstances beyond our reasonable control.

Nothing in these Terms & Conditions is intended to exclude or limit any liability that cannot legally be excluded or limited under applicable law.

15. Privacy

Your use of our website and submission of personal information is also subject to our Privacy Policy, which explains how we may collect, use, and protect personal information.

16. Changes to These Terms

Rays International may update or modify these Terms & Conditions from time to time to reflect changes in our guidance, website, business practices, or applicable requirements.

Updated terms will be published on this page with a revised Last Updated date. Your continued use of the website after an update may constitute acceptance of the revised terms, to the extent permitted by applicable law.

17. Governing Law

These Terms & Conditions shall be interpreted and applied in accordance with the applicable laws and regulations of the Kingdom of Saudi Arabia.

Any disputes relating to our website or guidance shall be handled by the competent authorities and courts in accordance with applicable Saudi laws and regulations.

18. Contact Us

If you have questions about these Terms & Conditions or our guidance, please contact Rays International using the contact information available on our website.

Rays International
Business Consultancy
Madinah, Saudi Arabia

19. Acceptance of Terms

By accessing or using the Rays International website, you acknowledge that you have read, understood, and agreed to these Terms & Conditions, subject to applicable laws and regulations.